Quality Associate
Job Position: Quality Assistant
Location: Walworth, WI 53184
Pay Rate: $22.00-$24.00/hr
Shift: 1st shift, Mon-Fri, 8:00 a.m. to 5:00 p.m.
Description:
We are seeking a Quality Assistant with previous quality experience who is looking to build a long-term career in quality management. This position will support quality inspections, customer complaints, quality investigations, corrective actions, KPI reporting, and employee training. The ideal candidate is detail-oriented, eager to learn, and interested in developing their knowledge of ISO 9001:2015, quality systems, continuous improvement, and management.
Fluent Spanish is required. This role will work closely with our primarily Spanish-speaking production team while also serving as a communication bridge with our English-speaking office and management team. This is a development position with a long-term path toward Quality Manager, with the goal of preparing the right candidate to take on the role within 5–7 years.
Quality Assistant Duties and Responsibilities
Perform quality inspections and audits.
Investigate customer complaints, quality issues, and order discrepancies.
Assist with CAR/NCR processes and root cause investigations.
Communicate quality concerns with production personnel.
Support corrective and continuous improvement initiatives.
Assist with employee training on quality procedures.
Prepare and distribute KPI reports.
Maintain accurate quality records and documentation.
Support ISO 9001:2015 quality system requirements.
Work closely with the Quality Manager and production team while developing skills for increased responsibility.
Quality Assistant Qualifications and Requirements
Fluent Spanish and English – required.
Previous experience in a quality-related role such as Quality Technician, Quality Inspector, or Junior Quality Engineer.
Strong attention to detail and problem-solving skills.
Motivated to learn quality systems, ISO 9001:2015, and continuous improvement.
Strong communication and interpersonal skills.
Self-motivated and growth-focused.
Basic computer skills.
High school diploma or equivalent required; additional quality or technical education preferred.
